Ticketing System — Every customer request, tracked and resolved | 7seveno
{{ logoEl }}
Contact us
Explore
Home Company Expertise Integration
Pages
Careers Contact us
Support & ticketing

Ticketing that scales with your support team — from three people to three hundred.

A fully customizable ticketing app built for small, medium, and large support teams. Real-time notifications, a full team hierarchy, and the freedom to run it standalone or connected to the rest of your stack.

Real-time notifications Full hierarchy Standalone or connected
Ticketing System · Inbox 12open
#2841 Payment failed on checkout Urgent M
#2840 Cannot reset password Open D
#2839 Feature request — bulk export In progress Y
#2838 Slow dashboard load Resolved N
New ticket assigned
#2842 · to you

Real-time notifications

The moment something changes, the right person knows — no refreshing, no waiting.

Full hierarchy structure

Teams, roles, and escalation paths that mirror your org exactly.

Fully customizable

Statuses, priorities, tags, SLAs, fields, and workflows — your way.

Standalone or connected

Run it on its own, or plug it into the rest of your suite.

Any team size

Built for support teams of every size

Ticketing System starts simple for a small team and scales to a large support operation without breaking. The same system that runs three agents runs three hundred — you add structure as you grow, not a new tool.

Small
Medium
Large
Agents supported3 → 300+
Live activity
DDaniel replied to #2840now
MMaya escalated #28411m
NNoa resolved #28383m
Real-time

Real-time, always

A live inbox and instant notifications mean nothing sits waiting. As tickets arrive, change hands, or get resolved, everyone who needs to know sees it happen — so your team responds to the work, not to a backlog they discover later.

Team hierarchy

A full team hierarchy

Model your whole support org: teams, roles, permissions, and escalation paths. Tickets route to the right group, sensitive actions stay with the right people, and escalations follow a path you define — so responsibility is always clear.

Support lead
Tier 1
Tier 2
Billing
Escalation: Tier 1 → Tier 2Auto
Statuses
Open In progress Resolved + Add
SLA: respond within 2h
Custom field: Severity
Customization

Customize everything

Statuses, priorities, tags, SLAs, and workflows adapt to your process — not the other way around. Shape the system around how your team already works, and change it whenever your process does.

Standalone or connected

Standalone or seamlessly connected

Ticketing System works perfectly on its own — or integrates seamlessly with Clients System and Calling System, so conversations become tickets and every ticket links to the right client. Start standalone today and connect the rest of the suite whenever you're ready.

Call from Calling System
Becomes ticket #2842Auto
Linked to client in Clients System
Part of one connected suite

Calls in, tickets tracked, clients in sync

Ticketing System connects with Clients System and Calling System: calls turn into tickets, tickets link to clients, and everything stays in sync across the whole suite.

Ticketing SystemTicketing System
Clients SystemClients System
Calling SystemCalling System

Ready to give your support team the system it deserves?

See how Ticketing System scales with your team and connects to the rest of your suite.

Contact us