Real-time notifications
The moment something changes, the right person knows — no refreshing, no waiting.
Full hierarchy structure
Teams, roles, and escalation paths that mirror your org exactly.
Fully customizable
Statuses, priorities, tags, SLAs, fields, and workflows — your way.
Standalone or connected
Run it on its own, or plug it into the rest of your suite.
Built for support teams of every size
Ticketing System starts simple for a small team and scales to a large support operation without breaking. The same system that runs three agents runs three hundred — you add structure as you grow, not a new tool.
Real-time, always
A live inbox and instant notifications mean nothing sits waiting. As tickets arrive, change hands, or get resolved, everyone who needs to know sees it happen — so your team responds to the work, not to a backlog they discover later.
A full team hierarchy
Model your whole support org: teams, roles, permissions, and escalation paths. Tickets route to the right group, sensitive actions stay with the right people, and escalations follow a path you define — so responsibility is always clear.
Standalone or seamlessly connected
Ticketing System works perfectly on its own — or integrates seamlessly with Clients System and Calling System, so conversations become tickets and every ticket links to the right client. Start standalone today and connect the rest of the suite whenever you're ready.
Calls in, tickets tracked, clients in sync
Ticketing System connects with Clients System and Calling System: calls turn into tickets, tickets link to clients, and everything stays in sync across the whole suite.